What does the "third-party payment system" mean? Who can submit notification? What do you do with the patients’ card data? What does a green, orange or red light mean? Which billing address do you use with which light? What do you do if patients have not notified their admission? Does the notification always have to be submitted via the AssurCard kiosk? Which insurance companies work with AssurCard? Is the hospital obliged to allow the installation of a kiosk? Are there costs associated with installing a kiosk for the hospital? What do you do if technical problems with the kiosk or entry application arise? Who can you contact if you have questions about AssurCard billing? How does electronic billing work? Where can I find the latest version of the electronic billing application (the "Xtractor")? How do you upload the electronic billing files? What do you do if you obtain an error message when generating electronic bills or when/after uploading billing files? Why do you not receive any confirmation by email that the electronic billing files are being processed successfully on the AssurCard server? How do you notify a structured reference or other message during electronic billing? Why do the insurers state the admission number and not the reference you want as a reference for payment of bills? What paper bill format do you as a hospital send to the insurers if you do not work with electronic billing? You send the insurer (a copy of ) the patient invoice, the type of bill which you normally send to the patient. You should preferably state the relevant patient’s AssurCard card number on this medical care memorandum. You can find the mail addresses for the various insurers here. If necessary the insurer will contact you and request a detailed bill for the hospital stay.